Complaints

Complaints Procedure

MUFLIC NOTARIES LIMITED

The Office, Gothic House
Barker Gate
Nottingham NG1 1JU
England

I am VIRGILIU-SORIN MUFLIC, Notary Public in England and Wales, offering notarial services through MUFLIC NOTARIES LIMITED, a private company limited by shares registered under the Companies Act 2006 by the Registrar of Companies for England and Wales with company number 15876436 and with registered office at The Office, Gothic House, Barker Gate, Nottingham, NG1 1JU, England, trading as “Mr Notary” and “Notariat.UK”.

 

My notarial practice is regulated through the Faculty Office of the Archbishop of Canterbury: 

 

Address: The Faculty Office, 1 The Sanctuary, Westminster, London, SW1P 3JT, England

Telephone: 020 7222 5381

Email: Faculty.office@1thesanctuary.com

Website: www.facultyoffice.org.uk

 

If you are dissatisfied about the service you have received from me (through my company), please do not hesitate to contact me.

 

If I am unable to resolve the matter, you may then complain to the Notaries Society of which I am a member. The Notaries Society have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute. If you need to complain to the Notaries Society, please write (but do not enclose any original documents), with full details of your complaint, to:

 

The Secretary of The Notaries Society, P O Box 1023, Ipswich, IP1 9XB, England

Email: secretary@thenotariessociety.org.uk

 

If you have any difficulty in making a complaint in writing, please do not hesitate to contact the Notaries Society or the Faculty Office for assistance.

 

Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period of 8 (eight) weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result:

 

Legal Ombudsman, P O Box 6167, Slough, SL1 0EH, England

Telephone: 0300 555 0333

Email:  enquiries@legalombudsman.org.uk

Website:  www.legalombudsman.org.uk

 

If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within one year from the act/omission or within one year from when you should reasonably have known there was cause for complaint.